On the record
You'd be trusting NuAi with your members' ID documents and your club's books, so this page is deliberately specific: where your records live, how they're kept apart from everyone else's, what the database refuses to let happen to them — and what's still in progress, said plainly.
Where they live
Your club's records are held in the European Union (Ireland), under an executed data-processing agreement that carries the EU standard contractual clauses. We act in accordance with POPIA, and our Information Officer is registered with the Information Regulator.
The company behind NuAi is registered in South Africa. Both registration numbers sit in the footer of every page on this site — they're checkable on purpose, so check them.
Yours alone
Every record in NuAi carries the identity of the club it belongs to, and the database itself checks that identity on every read and every write. The separation isn't a filter in the app that someone could forget to apply — it's enforced beneath the app, where the records actually live. Signed in to your club, you simply never see another club's records.
Groups are the deliberate exception: a head office that owns its branches can read its own branches from one console. That sharing is switched on per group, at the group's request — never by default — and members' personal details stay out of it, with each branch's own records.
The paper trail
When a supplier slip is photographed into the books, NuAi builds an identity for that document from the numbers that make it unique — receipt and authorisation numbers, the merchant, the time and the date — six levels deep, alongside a fingerprint of the image itself.
Present the same slip again — even days later — and the numbers give it away: it's recognised and refused before it posts. And because each slip stays filed against its own entry, months later the numbers still have their paperwork.
The books hold their shape
NuAi's books are double-entry, and the rule that makes double-entry worth having is enforced where no screen can skip it: an entry whose debits don't equal its credits is refused by the database itself, whichever surface tried to write it.
Close the financial year and every entry in it locks — a locked entry refuses edits and deletions from the app. And mistakes aren't erased, they're recorded: a voided sale stays on the books, marked void, with who voided it and when. When you want your books, they export — they're yours to take, including if you leave.
The most sensitive thing you hold
Enrolment asks a new member to photograph their ID on their own phone, and the reading happens right there, on the device — the document is never sent away to a third-party service to be read.
What the club then holds — the photos and details that make up the member's verification record — lives in the EU store with everything else, under the same agreement. And the line this page carried while the work was unfinished can now be said in the past tense: member erasure runs end-to-end. One approval erases the member's details everywhere the system holds them — profile, membership, ID photos, scan location history, message content — and disables and anonymises their sign-in. ID images are deliberately excluded from the off-site backup, so an erasure reaches every copy. Purchase records are kept as the law requires, no longer linked to an identifiable person.
The register
The homepage carries the short version of this. Here is the whole thing: every claim this site makes about how your records are held, and where each claim stands. If we don't have something, we don't claim it. If it's on the way, we say so.
| The claim | Status | Check it |
|---|---|---|
| Records are held in the European Union (Ireland) under an executed data-processing agreement. | Contractual | Carries EU standard contractual clauses. |
| We act in accordance with POPIA, and our Information Officer is registered with the Information Regulator. | Registered | Reference 2026-063674. |
| The company behind NuAi is registered in South Africa. | Registered | Registration 2026/305166/07. |
| Your club's records are separated from every other club's at the database layer. | In the product | Every record carries its club's identity; the database checks it on every read and write. |
| Group sharing is off by default; a head office reads its branches only when it's switched on for that group. | In the product | Per group, at the group's request. Members' personal details stay out of shared reads. |
| A member's ID document is read on the member's own device. Nothing is sent away to be read. | In the product | Ask us to walk you through enrolment — on your own phone. |
| A captured slip is fingerprinted; the same slip presented twice is refused before it posts. | In the product | Six identity checks plus an image fingerprint. Ask to watch it refuse one. |
| A journal that does not balance is refused by the database. Year-end locks the period. | In the product | Enforced by the database, not by the screen. Ask for a demonstration on live software. |
| A voided sale stays on the books, marked void, with who voided it and when. | In the product | Nothing is quietly erased. Ask to watch a void on the live till — the record stands. |
| You can export your books and leave. | In the product | Ask us to run an export in front of you. |
| An operator agreement for clubs, drafted by an attorney. | In progress | In draft now. We'd rather tell you that than claim it. |
| Member erasure, end to end. | Built | One approval erases the member's details everywhere the system holds them — profile, membership, ID photos, scan location history, message content — and disables and anonymises their sign-in. ID images are deliberately excluded from the off-site backup, so an erasure reaches every copy. Purchase records are kept as the law requires, unlinked. |
The paperwork
An operator agreement for clubs is in draft with an attorney now, with a privacy policy and terms alongside it. They'll be published on this site when they're signed — not before. Until then, the register above is the honest state of things, and we'll walk you through the drafts if you ask.
Check us
Every product claim above can be demonstrated on the live system — that's the point of it; the paperwork you check by its numbers. Ask us to run an export in front of you. Enrol on your own phone and watch where the reading happens. Watch the till void a sale and leave the record standing.
You'll be talking to Gerhardt Fivaz, the founder.